Property Redress Scheme

Our Commitment to You

At New Street Properties, we believe trust and transparency are at the heart of great property services. That’s why we’re proud to be members of the Property Redress Scheme, one of the UK’s approved independent redress providers for the property industry.

What this means for you

Being part of the Property Redress Scheme means you can feel confident that you’re protected. In the unlikely event that something goes wrong, you have access to a fair, impartial and independent process to help resolve complaints.

We’re committed to delivering a professional, honest service at every stage — but it’s reassuring to know there’s an extra layer of protection in place should you ever need it.

Peace of mind as standard

Our membership isn’t just a tick-box exercise — it reflects how we work. We aim to handle every interaction with care, clarity, and respect, ensuring our clients and tenants always feel supported.

When you choose New Street Properties, you’re choosing a team that values accountability and puts your experience first.